Hello and welcome, green-thumbed friend! At Waldecks Store, we believe the joy of new plants should be effortless from the moment you click “order” to the day they arrive, ready to flourish in your care. We’ve designed our delivery process to be as reliable and stress-free as our Easy Care Indoor Plants.
Whether you’re an Urban Dweller in a city apartment, a Busy Professional with a packed schedule, or an Aspiring Gardener starting your first collection of Australian Natives, we ensure your green companions travel safely to you, wherever you are in the world.
🌿 Quick Summary: We process orders in 1-2 business days. You can choose between two shipping options to best suit your needs and timeline. All shipments are carefully packed with the utmost care for plant health and vitality.
Your Shipping Options
Choose the delivery speed that fits your lifestyle:
Fast & Tracked Standard Shipping
Carrier: DHL or FedEx
Cost: A flat fee of $12.95.
Delivery Timeline: Your lush greenery will typically arrive at your doorstep within 10-15 days after it leaves our nursery.
Perfect for: When you’re excited to get your new Climbing + Trailing Plants, Citrus Trees, or that perfect Eco-Plastic Pot a little sooner. Includes full tracking so you can follow your parcel’s journey.
Value & Eco-Conscious Free Shipping
Carrier: EMS
Cost: FREE on all orders over $50.
Delivery Timeline: A sustainable choice with delivery in 15-25 days after dispatch.
Perfect for: Planning ahead for your garden project, stocking up on Fertilisers and Gloves, or sending a thoughtful living gift like a Candle or Gift Voucher without the extra cost.
Our Global Reach & Careful Packing
We ship globally (excluding only a few remote locations*), because everyone deserves a touch of green. Our team treats every order with the care it deserves:
- Expert Packaging: Each plant is securely potted, supported, and insulated to ensure it arrives in premium condition, just as our trusted growers intended.
- Weather-Conscious: We monitor conditions and may occasionally hold shipments during extreme weather to protect your plants’ health.
- Seamless Process: From our home in Albuquerque to yours, we partner with reliable carriers to ensure a smooth journey.
After Your Package Arrives
Your relationship with us doesn’t end at delivery! We want you and your plants to thrive together.
- Unbox with Care: Gently unpack your plants, give them a drink if the soil is dry, and place them in appropriate light as per the included guidance.
- Not Perfectly Happy? Our 15-Day Happiness Guarantee starts from the day you receive your order. If any plant doesn’t arrive in healthy condition, please contact our friendly team at [email protected] within 15 days.
Questions About Your Order?
We’re here to help your green journey be completely effortless. Reach out to our plant-loving team:
📧 Email: [email protected]
📍 Our Roots: 3564 Crowfield Road, Albuquerque, US 87101
Thank you for choosing Waldecks Store. We’re not just sending you plants; we’re delivering a piece of tranquility, a spark of joy, and a partner for your journey into effortless, lush living.
Ready to find your perfect green companion?
Explore our collections of Australian Natives, Easy Care Indoor Plants, and everything you need to create your oasis.