Our Payment Philosophy
Just as we carefully select resilient plants perfect for both budding enthusiasts and seasoned gardeners, we’ve chosen payment methods that are reliable, secure, and accessible to our global community of plant lovers. We understand that trust is the root of any great relationship, and our checkout process is built on transparency, security, and simplicity.
✨ Quick Tip: Enjoy Free Eco-Conscious Shipping on all orders over $50! It’s our way of making lush living more accessible while caring for our planet.
Accepted Payment Methods
We accept a variety of secure payment options to suit your preference. Each transaction is protected with advanced encryption, so you can focus on the excitement of your new plants, not on payment worries.
Major Credit & Debit Cards
We securely accept Visa, MasterCard, and JCB. Our payment gateway is PCI-DSS compliant, ensuring your card details are handled with the highest security standards. The process is instant, letting you complete your order in just a few clicks.
PayPal
For those who prefer using an existing account or an extra layer of purchase protection, we offer PayPal checkout. It’s fast, familiar, and perfect for our international customers. Simply select PayPal at checkout to be redirected to their secure platform.
Why Trust Our Checkout?
- Global Accessibility: Whether you’re in the city or the suburbs, our payment methods are designed to work seamlessly for our worldwide community (shipping to most countries, exclusions for a few very remote areas).
- Eco-Conscious Values: Aligning with our love for nature, our digital process is paperless. Your invoices and receipts are emailed, helping us reduce waste together.
- Customer-Centric Focus: Just as we provide detailed care guides with every plant, we ensure our payment process is clear and straightforward. No hidden fees, just straightforward pricing.
- Secure by Design: Your financial information is encrypted and never stored on our servers. We partner with trusted payment processors to guarantee your peace of mind.
Frequently Asked Questions
Is there a minimum order amount?
There is no minimum order amount to make a purchase. However, to qualify for our Free Value & Eco-Conscious Shipping, your order total needs to be over $50.
When will my card be charged?
Your payment method will be authorized and charged once you complete your order. This helps us quickly process and prepare your plants for their journey to you within 1-2 business days.
I’m having trouble completing my payment. What should I do?
First, ensure your billing address matches the one on file with your bank or PayPal. If issues persist, please contact our friendly, plant-loving support team at [email protected]. We’re here to help!
Ready to Cultivate Your Space?
Now that you know checkout is a breeze, why not explore our collections? From Easy Care Indoor Plants to vibrant Australian Natives, your perfect green companion is waiting.
Explore Our Plants & Products 🌱